Manage your environment with Ivanti Endpoint Manager
We're using Ivanti Endpoint Manager to control our endpoints and provide them with the correct set of applications, pre defined settings …
Ivanti Endpoint ManagerFormerly LANDESK Management Suite
Overview
What is Ivanti Endpoint Manager?
Ivanti Unified Endpoint Manager (formerly LANDesk Management Suite) supports enterprises with mobile security and device management (UEM), featuring remote control and problem resolution, monitoring and alerting, inventory discovery, license management, and more.
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What is Ivanti Endpoint Manager?
Ivanti Unified Endpoint Manager (formerly LANDesk Management Suite) supports enterprises with mobile security and device management (UEM), featuring remote control and problem resolution, monitoring and alerting, inventory discovery, license management, and more.
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What is Microsoft Intune?
Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile devices, an MDM…
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What is Ivanti Endpoint Manager?
Ivanti Endpoint Manager Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Ivanti Unified Endpoint Manager (formerly LANDesk Management Suite) supports enterprises with mobile security and device management (UEM), featuring remote control and problem resolution, monitoring and alerting, inventory discovery, license management, and more.
Reviewers rate Support Rating highest, with a score of 8.4.
The most common users of Ivanti Endpoint Manager are from Enterprises (1,001+ employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Ivanti Unified Endpoint Manager, formerly known as LANDESK Management Suite, is a versatile software utilized globally across IT business units for asset management and solving remote support issues. It offers a wide range of features such as patching, software distribution, imaging, monitoring, and inventory management. Users benefit from improved support capabilities and better response to vulnerability attacks. The software enables efficient remote deployment of software/images, troubleshooting, and quick management of thousands of computers across different locations. Additionally, it provides additional functionality for asset management, reporting, and system administration. While some users have mentioned the higher cost and learning curve involved in ticketing conventions, overall, Ivanti Unified Endpoint Manager proves effective for managing assets, distributing software, standardizing imaging, and enhancing security measures.
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Users recommend opting for the self-hosted version of Ivanti instead of the cloud version, as it provides more control and flexibility in managing IT assets and processes.
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Reviewers suggest implementing regular updates and patches to ensure smooth and secure software performance. Applying these updates has resulted in significant improvements in stability and reliability of the IT infrastructure.
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Customers recommend leveraging Ivanti's integration capabilities with other systems and tools. By integrating Ivanti with existing IT management solutions, users have streamlined workflows, improved efficiency, and gained better visibility into their IT operations.
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Reviews
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January 28, 2021
UEM by Ivanti: You didn't know so much was possible!
Score 10 out of 10
Vetted Review
Verified User
We use [Ivanti Unified Endpoint Manager (formerly LANDESK Management Suite)] to know what we have, where it is, and manage those assets in the field. Patch, Software Distribution, Imaging, Discovery, Monitoring, and Inventory are the main areas we focus on. Other areas that we also use UEM for also include Application Control and Environment Manager but these to me are ancillary and not core functions.
- Patch(Security) is done really well. You can use roll out projects or built-in automation as well as the use of groups and scopes to design pilot and other use cases.
- It takes a solid inventory of what you have of your endpoints and can do an agentless scan as well if you need to collect data that way as well.
- Provisioning is rather simple and even allows you to use other products' software for the image or the built-in if you wish to do so.
- Software distribution works well and has a lot flexibility built into the module.
- MDM has fallen a bit flat, however, with the recent acquisition of MobileIron I believe this will change but as of now there is some of this still built into the product
- The antivirus portion of the product hasn't had much love and could use a bump. It is not bad at all but I would like to see it hit that next level.
- Data Analytics is the most powerful tool inside this platform but it is so hard for people to figure it out that it often goes unused. It needs a good redesign.
- API could use some work.
July 22, 2019
Ivanti gets the job done and does it well
Score 9 out of 10
Vetted Review
Verified User
We are currently using Ivnati Unified Endpoint Manager to manage all our lab and staff/faculty desktop and laptops. We perform OS Provisioning, deploy software, remote support and very soon will implement patch management.
- Provisioning machines.
- Automating software deployments.
- Troubleshooting with end users.
- Reducing the amount of bugs with updated/new software.
- Better alerting of problematic events like hung scheduling or inventory service.
- Better alerting capabilities through email or prompts on the server/console side.
- Ability to continue a template where it last left off, even if failed.
April 20, 2019
Ivanti EPM gets better every year!
We use Ivanti Endpoint Manager for machine imaging, software distribution, patching, and remote control access. It is also used as an asset tracking tool. Ivanti Endpoint Manager is being used by Moody College but is in the process of being rolled out by the University for all colleges. The product allows us to manage several hundred machines with minimal staff. We also have it integrated with the service desk to manage our ticket system. With this integration, we have a full picture of our equipment's life cycle.
- Remote control access
- Software distribution
- Task scheduling
- Apple's Mac imaging has always been an issue (This is not totally Ivanti's fault).
- Distribution packages for Macs can be problematic.
- We sometimes have high failure rates with scheduled tasks on a machine group.
- Error codes are not specific enough. Sometimes it is easier to do a task manually instead of trying to figure out the error.
April 15, 2019
LANDESK -- Worth it?
We replaced Remedy BRC with LANDESK (now called Ivanti UEM but to all us it is still LANDESK) about 2 years ago. The biggest difference was in terms of feature set and expandability. Both are good CRMs/ticketing systems but where Remedy would only do just that, we have additional functionality for Asset Management, Reporting (via Xtraction), and most importantly, System Administration (think SCCM replacement....HII, Remote Management, App Deployment...the whole 9 yards. We hold on to SCCM for the integrated Endpoint Security and Windows patching).
Overall we've had some issues, especially with HII (hardware independent imaging) but once you've got a solution that works it tends to work very nicely. Better than SCCM's procedure to spin off to HD users for new PC builds. Other things that have come up are minor (I prefer SCCM's reports...app deployment in the Landesk GUI looks like a 1999 SharePoint InfoPath form...). The good things definitely outweigh the bad so overall it is absolutely a positive change. I don't think anyone on our team would want to move back to Remedy now. It hasn't replaced SCCM completely like it is billed but it does add value over SCCM so I'm fine supporting both in our environment.
Overall we've had some issues, especially with HII (hardware independent imaging) but once you've got a solution that works it tends to work very nicely. Better than SCCM's procedure to spin off to HD users for new PC builds. Other things that have come up are minor (I prefer SCCM's reports...app deployment in the Landesk GUI looks like a 1999 SharePoint InfoPath form...). The good things definitely outweigh the bad so overall it is absolutely a positive change. I don't think anyone on our team would want to move back to Remedy now. It hasn't replaced SCCM completely like it is billed but it does add value over SCCM so I'm fine supporting both in our environment.
PROS:
- Hugely expandable and wide feature set
- Modern and good-looking web portals for HD users
- Recieved Good Support when I needed to call in to Ivanti
CONS:
- High Cost
- Weird naming/database conventions for ticketing...you'll have a bit of a learning curve figuring out what the difference between "Resolved" and "Closed" mean as well as how the data is stored in the DB
- You'll only get out of it what you put in it. Much like a DB, put no effort into learning Landesk and it won't be all that it is cracked up to be. Many features require extensive configuration or customization before you get the end product you want.
- HII - very slick and painless image updates once configured properly. Not a big deal anymore to get a new model of laptop from HP when you can re-use the same gold image once you've pulled any computer specific drivers from the new laptops and inserted it into the gold image.
- Feature Set - Need pretty pictures? Tie in Xtraction and boom, you're building graphics that make using SCOM seem like 1999. Need Lifecycle Management? Add in Asset Management and you've got all you're warrenty information covered and accessible by the same portal your HD tech's are using pulling up user tickets.
- Setup - Boy it is a pain to configure everything correctly. Be aware that you'll probably be giving an AD service account some God rights to get everything working....and security just loves that....
- Cost - Boy you have to pay for everything. I suppose it lets you buy into just what you want but having repeated items go through procurement is a pain if your procurement branch is a pain.
March 21, 2019
Ivanti Endpoint Manager Review
Ivanti Endpoint Manager is currently being used by the organization for software distribution, patching, and remote control access. Also, we use it for content deployment, data file system, queries, to manage scripts and schedule tasks. It helps us to get information from all devices from different scopes and to get logs and reports from each device.
- Remote control access.
- Software distribution.
- Patch management.
- Distribution packages.
- Patch management
- Scheduling tasks.
March 02, 2019
Endpoint Manager Rocks
IEM server certain areas of our customers production environment and serves as a great alternative as a way to manage, automate tasks like deploying and monitoring software installs on targeted devices and for gathering metrics on device usage among other details. It's an easy to manage product with great support and documentation.
- Ease of management (sysadmin).
- Simple deployment to assets.
- Valuable quantifiable data and reporting tools.
- Broader more granular reporting options.
- More robust security controls, they are great but I believe it could go a bit deeper in certain specific cases.
- Mobile device management dashboard/console could use some improvement.
January 30, 2019
Ivanti Endpoint Manager is great
It is used by various IT departments at our main campus. It addresses the business problem of having to do things physically in person. With this software, we can deploy software/images remotely. We can remote into other PCs and fix a problem without leaving our desk, which allows us to still work on other things if we're updating that PC. It allows us to create sites to group labs into and update an entire lab at once.
- Push software remotely. If someone needs software installed or updated, I can push it without them having to be there as long as the PC is on.
- Imaging remotely. I can image a PC in place without having to bring to back to my office.
- Remoting on to a PC to manually do something that can't be pushed.
- Error codes are not always specific, when you don't know how to troubleshoot them it becomes easier to just do the task manually.
- Better Mac support. While the client has gotten better since becoming Ivanti, there's still room for improvement.
- Improving "My Tasks" section, I was advised not to use this because it can cause tasks to fail.
January 26, 2019
Ivanti can save you time
We utilize Ivanti Endpoint Manager on all of our endpoints around the organization.
We use it daily to provide remote support, push tasks and fixes we have built, and also use it as our patch management solution.
- Updated Device inventory
- Security information
- If I need information off a device(s) I can build a task or query to find those machines.
- More stable versions (Not having to completely update my core on a yearly basis)
- Updating community documents sooner (A lot of KB's are outdated)
January 25, 2019
Ivanti Review
We use Ivanti to remote access users' computers and to push software to users.
- Easy to create software packages and send them to our end users.
- Easy to install the client and any updates we want end users to receive are easily done.
- Haven’t experienced any issues on the Ivanti side. Only issues are our admins not pushing to fulfill all the features that Ivanti possesses.
January 23, 2019
Ivanti Endpoint manager; great choice for global manufacturers
Ivanti Endpoint Manager (IEM) is used by our organization to distribute software to client endpoints, distribute security patches, and collect inventory data about the hardware and software that our associates use. It is primarily used by the IT department to allow us to manage the endpoints. It increases our security profile, ensures that user's software stays updated, and keeps support cost lower by driving homogeneity, and increased automation.
- Collects inventory data that allows us to manage software licenses more accurately.
- Distributes security patches, not just for Microsoft OS, but also for third-party applications.
- Makes installation of standard software across multiple geographies simple.
- Provisioning is not as simple to implement as it could be.
- There are often multiple ways to accomplish a task, and it isn't always clear which path is the best.
March 20, 2018
Landesk: Powering Academic Production
Ivanti Endpoint Manager is currently being used by my IT department to service our customers, monitor software, and to inventory computers on our network. It is deployed in some part on every computer we place in offices or labs and managed solely by IT. Since switching to Landesk, we can now get a more accurate count of desktops, laptops, and tablets when planning for budget adjustments for technology.
- Invanti’s remote management is seamless most of the time and helps us to resolve issues without the need of the customer to provide permission during each session on or offsite.
- We have become heavily dependent on the bundled Kapersky AV. IT is easier to maintain than our previous client.
- There is less of a burden on our client machines. Scans are very easy to schedule.
- Even though we have been user/managers of the product for a number of years, we are still new to the products. Of late the imaging feature is our next target for campus use. However, we are finding the topic a bit hard to integrate with major training from the company.
- Updating the server software keys are fairly simple, but I would love it if that did not mean losing my software monitor data each time.